Frequently Asked Questions
.What is the login and password when I use ACTS on the first time?
.Is ACTS a free software?
.Our church is interest in ACTS, but some functionalites do not meet our needs.
.We are using another management software, is it possible to import the data to ACTS?
.What is Webtool?
.Our church staff are lack of computer knowledge. We don't know how apply the software on our church. Could you provide more assistance?
.If our church is really using ACTS and we have some questions, how can I get more support service?
Q: What is the login and password when I use ACTS on the first time?
A: Please refer to First time setup
Q: Is ACTS a free software?
A: Yes, ACTS church information management software is open source and free. It is licensed under GNU General Public License (abbr. GPL)
Q: Our church is interest in ACTS, but some functionalites do not meet our needs.
A: We want to listen more about your needs. Your needs may same as the needs of other churches. If possible, we will consider your needs in the design. If your church has members who are able to write computer programs, we recommended that he/she help your church to modify ACTS. We will teach him about the system design so that he/she can modify in line with the entire structure. At the same time, your changes can also feedback to ACTS and let other churches to enjoy it. ACTS is an open source church management software and is hosted on Sourceforge, you can download the source code on CVS. If you are interested to participate in this ministry together to develop the system, you can Join our developer community
Q: We are using another management software, is it possible to import the data to ACTS?
A: ACTS now supports to import membership data in Excel format. Other information, such as activties, accounting, etc., there is no import feature. It is because the database design of different systems are vary, the process of data import is not the same each time. Furhtermore, the information inside the database are privacy data, ACTS developers are not suitable to read. Therefore, we suggest that if your church brothers and sisters have a good understanding of the computer, we can technically assist them in the importing.
Q: What is Webtool?
A: The ACTS church management software is basically a Windows-based system. This kind of design can only serve the computers which installed it. Only the operators can access and query the data and it cannot let the church to provide services to the members. Due to this limitation, the concept of Webtool comes. Webtool is an extension of the ACTS church management software which allow church members to participate in. They can update their personal information, such as the membership data, attendance and online room booking, etc.. Webtool is already included in the ACTS download package. But to enable it, you need some settings. It is only a few steps, but a little bit technical. Therefore, if you are interested in using the Webtool and want to know how to set up, you can Contact us
Q: Our church staff are lack of computer knowledge. We don't know how apply the software on our church. Could you provide more assistance?
A: If your church is interested in and want to implement ACTS, we can provide more suggestion. Our vision is to let workers devote themselves to prayer and to the ministry of the word. You can Contact us
Q: If our church is really using ACTS and we have some questions, how can I get more support service?
A: We will make every effort to provide assistance to the users. Under normal circumstances, we are available through e-mail. In fact, our developers are a group of volunteers, it is difficult to support for full-time. Therefore, we recommend that if your church members have a good understanding of the computer, we can guide them technically. So they can directly support the own system of your church. You can Contact us
If you want more people to know about this free church software, post this web site on your church website, Blog, Forum, or Facebook, and give a brief introduction.
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